Our Call Center was established to support customers troubleshoot in the shortest time and to enhance the company’s ability to meet customers’ requirements 24 hours a day, 7 days a week.
All customers’ calls are recorded in the data system and will be analyzed for incident, control failure frequency and provided solutions to overcome incident thoroughly.
Use our Call Center to contact us promptly whenever you have inquiries as follows:
1. After-sales service, maintenance service or questions, especially for genuine parts, periodical checking.
2. Repairs and incidents.
3. Q&A about product knowledge, usage experience, catalogue, quotation or any relevant information of VMEC, Mitsubishi genuine elevators and escalators.
4. Others ...
Thank you.
